Privacy Policy

Our commitment to data protection

Here at RDW Creative, we’re committed to protecting the privacy and security of our current and prospective clients, our employees, our suppliers and all visitors to our websites. We want to reassure you that we will not sell your data, or buy or rent list data from other companies and businesses for marketing purposes. Our privacy policy below sets out clearly and in detail how and why we collect personal data, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect

1. Website Cookies

Our websites use cookies to collect information.  This includes information about browsing behaviour by people who access our websites, including information about pages viewed and the customer journey around our websites.

What are cookies?

Like most websites, we use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (like smartphones or tablets) as you browse our websites. Cookies help us understand how, when and from where our website visitors reach us.

Information collected

Some cookies collect information about browsing behaviour when you access our websites via the same computer or device.  This includes information about pages viewed and your journey around our websites.  We do not use cookies to collect or record information on your name, address or other contact details.  We can use cookies to monitor your browsing behaviour.

How are cookies managed?

When you access our websites, the cookies stored on your computer or other device are designed by:

- RDW Creative, and help us understand how our customers use our site

- Third parties who broadcast web advertisements on our behalf

What are cookies used for?

The main purposes for which cookies are used are: -

  1. For technical purposes essential to effective operation of our websites, particularly in relation to site navigation.
  2. For RDW Creative to market to you, particularly web advertisements and targeted updates.
  3. To enable RDW Creative to collect information about your browsing patterns, including to monitor the success of campaigns, competitions etc.

Third party cookies

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don't control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them. 

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.   Further details on how to disable cookies for the most popular browsers are set out below:

  • For Microsoft Internet Explorer:

    1. Choose the menu “tools” then “Internet Options”
    2. Click on the “privacy” tab
    3. Select the appropriate setting
  • For Google Chrome:

    1. Choose Settings> Advanced
    2. Under "Privacy and security," click “Content settings”.
    3. Click “Cookies”
  • For Safari:

    1. Choose Preferences > Privacy
    2. Click on “Remove all Website Data”
  • For Mozilla FireFox:

    1. Choose the menu “tools” then “Options”
    2. Click on the icon “privacy”
    3. Find the menu “cookie” and select the relevant options
  • For Opera 6.0 and further:

    1. Choose the menu Files”> “Preferences”
    2. Privacy

What happens if I disable cookies?

This depends on which cookies you disable, but in general our websites may not operate properly if cookies are switched off. 

Google Analytics

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our websites.

Mailing Lists

As part of the registration process for our enquiries and our e-newsletter, we collect personal information. We use that information for a few reasons:

  • To tell you about information you’ve asked us to tell you about
  • To share occasional news and updates about RDW Creative
  • To contact you if we need to obtain or provide additional information
  • To check our records are right and to check every now and then that you’re happy and satisfied. 

We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter and occasional email updates. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-mail communications. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Carol Huitson.

Other Websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Carol Huitson at


When we update this privacy notice

We regularly review this document to make sure it’s current and complete. It was last reviewed on 20/05/2018.